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Deck the Halls 2018: Coping with Peak Season Holiday Spikes in the Contact Center
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"Deck the Halls 2018: Coping with Peak Season Holiday Spikes in the Contact Center"
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It is predicted that Americans will spend $1.1 trillion this holiday season. Is your contact center ready for the peak holiday spike?

During the hectic holiday season, giving your contact center teams a creative mission to embrace may help combat a low morale. See more ways you can prepare for the holiday season spike.


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